Skip to content
8 min read

Teams Telephony Direct Routing licenses

Featured Image

Imagine a world where your phone network seamlessly integrates with Microsoft Teams, unlocking unparalleled communication capabilities. Direct Routing makes this a reality, offering a streamlined solution to elevate your business communications.  

Choosing the right licensing option is crucial for achieving the best integration suited to your specific needs. For a straightforward setup, Microsoft's phone plans come highly recommended. On the other hand, if you have an existing phone infrastructure and specific requirements, partnering with a telecom provider could be the perfect fit.

Understanding and selecting the right licensing options will enable you to seamlessly incorporate telephony into your MS Teams environment. Dive into this blog post to discover the best licensing options for Direct Routing in MS Teams Telephony and take your business communication to new heights. Ready to transform your communication experience? Let's explore the possibilities together!

 

Read also Boost productivity with Microsoft Teams Direct Routing and VoIP

 

1. What is MS Teams Direct Routing, and how does it benefit companies?

MS Teams Direct Routing enables users to make traditional phone calls directly from the Teams interface, leveraging external telephony providers like Virtual-Call. This integration combines the functionality of traditional telephony with the collaborative features of MS Teams, offering a more streamlined communication experience.

Organizations utilizing MS Teams Direct Routing can benefit from the ease and convenience of making and receiving calls within the well-known MS Teams environment. No longer will there be a need to switch between different platforms or applications – everything is centralized within one hub.

In summary, MS Teams Direct Routing is more than just an additional feature; it represents a significant advancement in communication, enabling organizations to communicate more effectively and efficiently in today’s fast-paced digital world.

2. What are the recommended licensing options for Direct Routing in MS Teams Telephony?

To fully leverage Microsoft Teams for making calls, you need one or more Microsoft 365 or Office 365 licenses. Generally, each phone number added to Microsoft Teams for Direct Routing will incur an additional charge. 

Microsoft offers several licensing options for Direct Routing in MS Teams Telephony, catering to various business needs. Here are some recommendations:

1. Microsoft Phone System: This license provides the basic phone functionality required for MS Teams Telephony, including direct forwarding. It is ideal for companies seeking essential phone features without additional complexities.

2. Microsoft Calling Plan: With this license, you not only get MS Teams Telephony features but also direct connectivity to the public telephone network. It suits businesses handling both internal and external calls seamlessly.

3. Microsoft 365 Business Voice: This comprehensive license goes beyond direct routing and offers advanced phone features such as call schedules, meeting management, and automated voice prompts. It is the go-to choice for businesses with extensive communication requirements.

Table illustrating Microsoft Teams license options for Direct Routing

 

By evaluating these licensing options, businesses can choose the best fit to enhance their communication infrastructure effectively.

3. How can you find the ideal Direct Routing solution for MS Teams Telephony?

Direct Routing provides seamless integration between the telephone network and Microsoft Teams, enabling you to capitalize on its full communication potential. Choosing the ideal license for your company depends on your specific needs.

If you're seeking simple, straightforward integration, Microsoft's telephony plans are recommended. Alternatively, if you have an existing telephony infrastructure or require advanced features, partnering with a telecom provider may be the best option.

By carefully assessing your needs and selecting the appropriate license, you can optimize your telephony experience within regulatory guidelines while achieving cost savings. Make the most of Direct Routing in MS Teams Telephony by finding the license option that best suits your requirements. Enhance your communication experience and propel your business forward.

Illustration depicting the integration of Virtual-Call's Cloud PBX and SIP Trunk with Microsoft Teams Direct Routing.

 

4. How does Virtual-Call integration with MS Teams Direct Routing work?

At Virtual-Call, we prioritize a streamlined and hassle-free integration process, making it easy for your company to implement Microsoft Teams Direct Routing. Our fully automated wizard simplifies the connection and provisioning process, so there's no need for an external IT company, a team of technicians, or extensive PowerShell knowledge.

5. Key benefits of Virtual-Call integration with MS Teams Direct Routing

1. Automated deployment

🔸Our wizard automates the entire connection and provisioning process.
🔸No need for external IT support or advanced technical skills.

2. Seamless integration

🔸Establish a direct connection between Microsoft Teams and Virtual-Call's Cloud PBX or SIP Trunk services.
🔸Enhance and streamline your communication system with the combined capabilities of Microsoft Teams and our reliable telephony services.

3. Cost-effective optimization

🔸Leverage cloud-based telephony services and SIP TrunK to create reliable connections globally.
🔸Optimize your communication infrastructure without incurring high costs.

4. High availability and security

🔸Our geo-redundant server clusters ensure all communication channels are secure and highly available.
🔸Protect sensitive data and maintain consistent connectivity.

Experience the simplicity of our deployment process

Our integration process is straightforward and user-friendly. Here's how it works:

1. Initiate the Wizard
🔸Use our fully automated wizard to begin the integration process.
   
2. Automated connection
🔸The wizard handles the connection and provisioning, eliminating the need for manual configuration.

3. Enjoy seamless communication
🔸Experience the combined power of Microsoft Teams and Virtual-Call's telephony services.

Elevate your organization's communication system with Virtual-Call's MS Teams Direct Routing integration. Fill in the form now and get a free demo to see how effortless and beneficial this integration can be.

Contact us to find out how we can help you optimize your communication infrastructure for better efficiency and productivity. Ready for a better communication experience? For more information on implementing Direct Routing in MS Teams with Virtual-Call, please contact our team.

 

We connect you to the world! 🌏